Data Controller Information

CodeXMeshWave operates under Taiwan's Personal Data Protection Act and serves as the data controller for all information collected through our platform. Our commitment extends beyond legal compliance – we believe your privacy forms the foundation of effective education.

Account and Registration Data

• Full name and preferred display name for course materials
• Email address for course communications and account verification
• Phone number for important program updates and technical support
• Professional background information to customize learning paths
• Educational goals and current skill level assessments

Learning Analytics and Progress Data

We track your educational journey to provide personalized feedback and improve course effectiveness. This includes completion rates, quiz scores, time spent on modules, and areas where you might need additional support.

Your search behavior within our keyword research tools helps us understand which topics need more detailed coverage and which teaching methods work best for different learning styles.

Technical and Usage Information

We automatically collect device information, browser type, IP addresses, and platform usage patterns. This technical data helps us optimize the platform for Taiwan's internet infrastructure and ensure compatibility across different devices commonly used here.

Educational Service Delivery

Your information enables us to provide personalized learning experiences, track your progress through our keyword research curriculum, and offer timely support when you encounter challenges.

We use your background information to recommend relevant case studies from Taiwan's digital marketing landscape and adjust the complexity of technical concepts based on your current skill level.

Communication and Support

• Sending course updates and important announcements about program changes
• Providing technical support and answering questions about course materials
• Sharing relevant industry insights and additional learning resources
• Notifying you about new program offerings that match your interests

Platform Improvement and Research

We analyze aggregated usage patterns to identify which teaching methods work best, where students typically need more support, and how we can make the learning experience more engaging and effective.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We typically respond to data requests within 15 business days, though complex requests may take up to 30 days.

When contacting us about your data, please include your full name, email address associated with your account, and specific details about your request. This helps us verify your identity and process your request more efficiently.

Technical Security Measures

• SSL/TLS encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments conducted by third-party specialists
• Multi-factor authentication options for account access and sensitive operations
• Automated backup systems with encrypted storage to prevent data loss
• Access controls limiting staff access to personal data on a need-to-know basis

Organizational Security Practices

Our team receives regular privacy and security training to ensure they understand the importance of protecting student information. We maintain detailed logs of all access to personal data and conduct regular reviews of our security procedures.

In the unlikely event of a data breach, we have procedures in place to notify affected individuals within 72 hours and take immediate steps to minimize any potential impact on your privacy.

Educational Partners and Service Providers

We work with carefully selected partners to deliver our educational programs, including cloud hosting providers, email communication services, and learning management system vendors. All partners must meet our strict privacy and security standards.

These partners only receive the minimum information necessary to provide their services and are contractually prohibited from using your data for their own purposes or sharing it with other organizations.

Legal Requirements and Safety

• Compliance with valid legal requests from Taiwan authorities
• Protection of our legal rights and those of our students
• Prevention of fraud or misuse of our educational platform
• Emergency situations where disclosure might prevent harm to individuals

Active Student Accounts

While you're actively enrolled in programs or accessing our platform, we maintain your complete profile and learning history. This allows us to provide personalized support and track your progress over time.

If you haven't accessed your account for 24 months, we'll send reminders to your registered email address before taking any action on your data.

Account Closure and Data Deletion

When you close your account or request data deletion, we remove your personal information within 30 days. However, some information may be retained longer for specific purposes:

• Financial records for tax and accounting compliance (up to 7 years)
• Anonymized learning analytics for educational research (indefinitely)
• Legal dispute or fraud prevention records (as required by law)
• Essential business records for regulatory compliance purposes

Essential Cookies

These cookies are necessary for the platform to function properly and cannot be disabled. They enable core features like secure login, progress saving, and maintaining your session as you navigate between course materials.

Performance and Analytics Cookies

We use these cookies to understand how students interact with our platform, which features are most helpful, and where we can improve the user experience. This information helps us optimize our courses for better learning outcomes.

You can disable these cookies through your browser settings, though doing so may limit some personalization features and our ability to provide tailored learning recommendations.

Transfer Safeguards

When your data is processed outside Taiwan, we use standard contractual clauses, adequacy decisions, or other legal mechanisms to ensure the same level of protection applies regardless of location.

We regularly review our international data transfer arrangements to ensure they remain compliant with Taiwan's data protection requirements and international best practices.

Notification of Changes

For significant changes to our privacy practices, we'll email you directly and display prominent notices on our platform. Minor clarifications or administrative updates will be posted here with an updated effective date.

We encourage you to review this policy periodically, especially if you notice the "Last Updated" date has changed. Your continued use of our services after any modifications indicates your acceptance of the updated policy.